The Essential Guide for Patient Safety Officers, 2nd Edition (Book)

By Leonard M, Frankel A, Federico F, Frush K, Haraden C. IHI / Joint Commission Resources, 2013,Oakbrook terrace, IL.

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Patient safety officers must make sure their organizations create a safety culture, implement new safety practices, and improve safety-related management and operations. This updated edition of JCR best seller will help them do that. Key features include core knowledge and insights for patient safety leaders, clinicians, and change agents; strategies and best practices for operational issues; patient safety strategies and initiatives; tools, checklists, and guidelines; case studies; and discussions on organization resource needs.

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The Human Factor: The Critical Importance of Effective Teamwork and Communication in Providing Safe Care

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Achieving Safe and Reliable Healthcare - Strategies and Solutions